Mystery Shopping Free Consultation

Claim your FREE Mystery Shopping consultation

React CX provides credible performance data and expert analytics through mystery shopping, which allows our partners to respond quickly to resolve immediate issues. Partners can then use this data to develop a strategy to achieve breakthrough levels of service and improve financial performance.

 

Need to call us right now? For more information and to answer your immediate questions call Jill Spencer or Nicky Barrell on (0)1285 644144.

  • Free Consultation


React's service is excellent; we've had lots of support in setting up the programme and the work has been completed quickly, sometimes at very short notice. React is responsive and helps to clarify what can be a complex operation at times, developing a detailed survey and reporting programme across so many outlets.

Andrea Cunliffe, Morrisons Supermarket

React CX helps us measure each cinema’s performance and identify areas for further improvement. It’s very useful in managing the business; we can focus on areas where we need to improve, whether it’s an issue of compliance, an operational process or a specific area of customer skills for cinema staff.

Kelly Drew, Regional Manager of Cineworld Cinemas

This summer, React CX are offering a limited number of free consultancy sessions to organisations that want to increase revenues across their estate.

Discover how your organisation can improve margins by focusing on your customer journey, and learn more about measuring and improving the customer experience to enhance your brand image, engage your employees and maximise sales!

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